Every now and again there may be an error during the upload process, however an error message may not appear:
Here are some tips and tricks to try!
1. If you saw this "Image Uploaded" check mark it may just be taking some time to load. Give it a minute or two to ensure it's not just taking it's sweet time.
2. If it still hasn't shown up, try refreshing the page, often times the photo will appear then!
3. Try deleting the photo (that isn't displaying as it should) by clicking on the "X" icon in the upper right-hand corner of the photo box and re-uploading the image.
Once you click the "X" to delete, depending on the image size and your internet speed, it can take a few seconds for the photo to actually disappear (again try the refresh page trick).
Pro Tip: If you prefer the photos in a certain order, keep in mind, if you want to switch out photo 3, for example; when you delete photo 3, photo 4 will move into the #3 slot. So, if you want to keep photo 4 in the #4 slot, you'll need to delete both photos 3 and 4, upload your new photo 3, and then re-upload your photo 4 to keep them in your preferred order. For example: when only photo 3 is deleted:
4. Usually photos not displaying is not due to an image size issue, however, we do find that image file sizes 2 MB and smaller tend to work best!
If these tips and tricks didn't solve your issue, email rehome@adoptapet.com!