Frequently Asked Questions
- How does the Rehome service work?
- What is Rehome?
- How much does it cost to add my pet to the Rehome service?
- How long will it take to Rehome my pet?
- Why is my pet's profile not visible on Adopt a Pet?
- How long until my pet's profile is viewable on Adopt a Pet?
Owner Dashboard
- My pet was removed due to inactivity. How do I reactivate the profile?
- How do I change my pet’s location?
- How do I edit my pet’s breed, age, sex, reason for rehoming, or other profile details?
- I forgot my password, how do I reset it?
- How can I reactivate my pet's profile?
- How do I remove or deactivate my pet's profile?
Adoption Process
- Transfer of Ownership Template
- Your Step-by-Step Guide to Rehoming Your Pet
- How do potential adopters contact me?
- How do I view applications?
- Are the applications already screened?
- What should I look for when screening an application?
Troubleshooting
- How do I reactivate my pet's profile from a mobile device?
- How do I verify my email address?
- Why doesn’t my pet's profile say 100% completed?
- Why is my location not found when trying to create my pet's profile?
- Why does it say my profile is not found when I tried to share it on Facebook?
- Why can't I find my pet when I search Adopt a Pet's website?